Mobile Texting / SMS Privacy Policy

Last Revised:  April 24, 2024

If you sign up to receive text messages from us on any of our Sites, you are consenting to receive text messages related to your relationship with Newport Beach Dermatology and Plastic Surgery, (“NBDPS”) including updates related to your visits, your NBDPS Patient Portal account, one-time passcodes, billing notifications, prescription reminders, and care management. These texts are unencrypted and message and data rates may apply. Message frequency may vary.

Use of Information

Your information is used to provide medical services, process payments, communicate with you, and improve our services. We may use 10DLC compliant messaging services for secure text-based communication.

Data Security

We implement various security measures to ensure the protection of your personal information against unauthorized access, alteration, disclosure, or destruction.

Consent for 10DLC Messaging

By providing your mobile phone number, you consent to receive text messages from us for appointment reminders, treatment follow-up, and other healthcare-related communications. Standard message and data rates may apply.

Message Content and Frequency

Our text messages are intended to provide valuable information related to our services or products.  We commit to sending messages at a reasonable frequency and ensuring the content is relevant and appropriate.

Note that carriers are not liable for delayed or undelivered messages.

Opt-Out Policy

You have the right to opt-out of 10DLC messaging services at any time. To opt-out, you can reply to an SMS message with the specific keyword ‘STOP’ or contact our office directly at (949) 706-7886 Your opt-out request will generate one final message confirming that you have been unsubscribed.

Prohibited Content

We strictly adhere to regulations prohibiting certain types of content. This includes, but is not limited to, content related to SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), as well as any fraudulent, malicious, abusive, or illegal content.

Data Protection and Privacy

We prioritize the security and confidentiality of your personal information. Our systems and processes are designed to protect your data and comply with relevant data protection laws.

No mobile information will be shared with third parties / affiliates for marketing / promotional purposes.

Technical Issues / Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.  You can also contact NBDPS for assistance via email at info@newportbeachdps.com or by phone at (949) 706-7886